GET AN RA CODE

Use this form to receive a Return Authorization (RA #) number. You must receive a “Return Authorization” number before returning or exchanging any items. It is important to note that no items will be returned without a proper RA# issued by Goalies Plus.

    Contact Information


    Order Information

    Returns and Exchanges Policy

    Goalies Plus does not believe in charging the customer extra fees for the sake of making an easy profit. Please contact our store if you have additional questions not covered by our policies. You can call us directly at 1-800-599-2440.

    • Please use this form to receive a Return Authorization (RA #) number before returning any items. No items will be returned without a proper RA# issues by Goalies Plus.
    • All Returns must be made within 60 days of the original order date.
    • No used or worn gear will be accepted.
    • There are no restocking fees when exchanging at Goalies Plus.
    • For any return in which an item had free shipping, a deduction against the return shall include the cost of the actual shipping amount. In the event a customer paid for shipping, if the actual shipping charge was more then what the customer paid – Goalies Plus will deduct the difference on the refund amount.
    • Customer is responsible for all shipping charges on exchanges, from the customer to Goalies Plus and Goalies Plus back to the customer.
    • There are absolutely no returns on Jocks or Under Garments.
    • We will process your refund within 7 days of receipt. Please allow up to 2 business days for the credit to appear on your credit card statement.
    • All Returns must be shipped back to:
      3989 Sunnycrest Drive, Unit C
      Harrisburg, Pennsylvania 17109